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Karamba UK Casino: Payments, Withdrawals & KYC Explained

For most players in Britain, the way money moves in and out of a casino account is every bit as important as the games themselves; in some weeks it's actually the bit that causes the most stress. Here I'll walk through how banking works on Karamba at keramba.bet for UK players - which methods are on offer and what actually happens when you pay in or try to cash out. I've had my fair share of "why is this still pending?"-style moments over the years, so the aim is to help you dodge that stress where you can and keep things running as smoothly as possible.

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As you read through, you'll see how familiar options like UK debit cards, PayPal, Trustly, and Paysafecard behave in real life: how fast they usually are, where UK banks are known to drag their heels or block gambling payments, and the sort of checks that tend to kick in once you pass certain thresholds. If you'd rather avoid that sinking feeling when a withdrawal just sits there or gets knocked back with no clear reason, it's worth taking a few minutes to pick a payment route that fits how you play and how you manage your money, rather than leaving it to chance.

Everything below is written with entertainment-first play in mind. Slot spins and casino hands are never a reliable way to make money, and every deposit on keramba.bet should be treated like any other non-essential spend - the same way you'd think about a night out or a takeaway, not as an "investment" or side hustle. When it matters, I refer to current UK regulatory standards and to what I've seen on other Aspire Global brands, so you get a more realistic idea of what to expect, rather than just the neat marketing version or the rosiest stories in a forum thread.

Safe and convenient payments for UK players

On keramba.bet you top up and cash out much like you do when you shop online in the UK - with a debit card, PayPal, Trustly or Paysafecard. Payments run over an encrypted connection. The checks wrapped around them are there mainly to keep your details safe and stop anyone else sneaking money in or out, even if that sometimes feels a bit heavy-handed when all you want to do is play a few spins.

Deposit methods available on keramba.bet (UK)

This section covers the main ways UK players typically add funds on keramba.bet. Most deposits hit your balance straight away. The main times they don't are when the bank blocks the payment, you mistype your details, or the account is waiting on verification, so if something seems to hang there's usually a simple reason behind it. Because of UK regulation, credit cards are not allowed for gambling deposits at all, so you should only expect debit-only card payments to work here.

  • Visa Debit: Minimum deposit £10. Deposits normally appear instantly if your bank signs off the transaction. Maximum limits depend on both your bank and how your keramba.bet account is profiled in terms of risk and safer-gambling checks.
  • Mastercard Debit: Minimum deposit £10. Again, deposits usually credit straight away. The upper limit is set case by case based on bank rules and internal reviews, so two people with different histories may see different ceilings.
  • PayPal: Minimum deposit £10. Maximum deposit £5,500 per transaction (cross-checked for UK accounts in January 2026). Funding your account is typically instant once PayPal has approved the payment, and it keeps your main card details away from the cashier.
  • Trustly (Instant Bank Transfer): Minimum deposit £10. Deposits are typically instant or very close to it once your online banking confirms the transfer, and they appear on your statement like any other online bank payment.
  • Paysafecard: Minimum deposit £10. Deposits are normally instant and are handy if you prefer prepaid control. Remember that you can't be paid back to a Paysafecard voucher when you withdraw, so you'll still need a verified payout method later.
💷 Deposit method 📌 Minimum ⚡ Typical deposit speed 🧾 Key UK note
Visa / Mastercard (Debit) £10 Instant Credit cards are banned for gambling payments in the UK; bank gambling blocks can still apply to debit cards and may need switching off in-app
PayPal £10 Instant Often the smoothest route for withdrawals once your account has been fully approved and your details line up on both sides
Trustly £10 Instant / near-instant Relies on your bank's online banking set-up and any gambling restrictions they apply, so availability can vary a little by bank
Paysafecard £10 Instant Withdrawals must go to a bank account or another eligible method in your name, not back to the voucher, which catches some players out

If you want a broader comparison beyond this page - for example to see how keramba.bet stacks up against other sites you use - the dedicated payment methods section on the site is a handy reference point with more general rules and approval patterns, including options that aren't specific to this one brand.

UK payment options: step-by-step funding and cashouts

Using UK-friendly methods usually keeps things simpler because you avoid extra currency conversion and you'll recognise the security steps from your other online banking. On this site, the real choice for most players is between the convenience of a debit card, the speed of PayPal, or the direct bank-to-casino flow you get with Trustly. Paysafecard suits anyone who wants a hard cap on what they can load, but it does change how money comes back out and needs a bit of planning ahead.

PayPal (UK)

PayPal is a popular choice in the UK because it keeps your debit card details away from the casino cashier and can be one of the quicker routes for getting money back once a withdrawal has been approved inside the system. It's worth remembering that even where you see phrases like "instant withdrawals", there is usually a short approval period behind the scenes before PayPal actually receives the funds, so "instant" rarely means "money in your wallet this second".

  • For PayPal, you can usually start from £10 a go, and most UK accounts top out at around £5,500 per hit. Money goes in almost instantly once PayPal is happy with it, and, once your account has been signed off, cashouts tend to land within a couple of days rather than dragging on for a week.
  • How to deposit with PayPal:
    • Open the cashier from the home page or main menu and choose PayPal as your method.
    • Enter your amount (from £10 upwards) and confirm that you want to pay via PayPal rather than directly by card.
    • Log in to your PayPal account in the pop-up or new tab and approve the payment as you would for any other online purchase.
    • Once PayPal shows the payment as completed, return to keramba.bet and check that your casino balance has updated before you start playing.
  • How to withdraw to PayPal:
    • Make sure the full name on your PayPal profile matches the name on your keramba.bet account exactly - extra middle names included.
    • Request a withdrawal to PayPal from the cashier, then respond promptly if the site asks for ID or any extra documents.
    • Allow for a short approval period on the site before PayPal itself processes and credits the money to your wallet.

Visa / Mastercard Debit (UK)

Debit cards are still the default route for a lot of UK players, especially if you prefer to keep gambling spend ring-fenced to one current account. That said, some banks are stricter than others with gambling transactions - for example, challenger banks like Monzo and Starling let you switch gambling payments on and off in-app - and card withdrawals can take a few working days to filter back through the system. Some Visa cards support faster rails such as Visa Fast Funds, but availability can vary by bank and by transaction, so it's never guaranteed.

  • Limits: Minimum deposit £10, with maximum levels influenced by your own bank's limits and keramba.bet's internal risk and safer-gambling settings.
  • Deposit time: Usually instant, with an extra 3-D Secure (Strong Customer Authentication) step via your banking app or an SMS code.
  • Withdrawal time: Often in the region of one to six days, with weekends and UK bank holidays sometimes pushing things towards the upper end.
  • Bank-specific friction: Some UK banks block gambling merchant category codes by default or require you to enable them manually; others may decline transactions that look out of character for your normal spending.
  • How to deposit with a debit card:
    • Choose Visa or Mastercard Debit in the cashier area.
    • Enter your card number, expiry date, security code, and the billing address that your bank has on file.
    • Confirm the amount and complete the 3-D Secure challenge (for example, approving a notification in your mobile banking app).
  • How to withdraw to a debit card:
    • Use the same card you deposited with, in your own name, so the payment trail is clear for compliance checks.
    • Request the withdrawal and supply any requested documents, such as photo ID or a card ownership screenshot, as soon as possible.
    • If your bank supports Fast Funds, some smaller withdrawals can land much quicker; otherwise allow the full few working days before worrying.

Trustly (Instant Bank Transfer)

Trustly sits between keramba.bet and your online banking, allowing you to pay straight from your bank account without typing in card numbers. It suits players who are comfortable with online banking and would rather keep all gambling transactions grouped on one current account statement. Whether Trustly appears as an option can depend on your bank's compatibility and any settings around gambling merchants, so don't be surprised if it comes and goes depending on who you bank with.

  • Limits: Minimum deposit £10, with upper limits usually tied to your bank and Trustly's risk checks rather than the casino alone.
  • Deposit time: Instant or near-instant, assuming your bank authorises the payment immediately.
  • Withdrawal time: Often around a couple of working days, but you should still add the usual site approval period on top.
  • How to deposit with Trustly:
    • Select Trustly in the cashier when you're ready to add funds.
    • Pick your UK bank from the list and sign in using your usual online banking credentials within Trustly's secure interface.
    • Confirm the transfer amount inside your banking session, following any authentication prompts from your bank.
    • Return to keramba.bet and confirm that the deposit has arrived in your balance before you start playing.

Paysafecard

Paysafecard can be useful if you want to give yourself a firm ceiling on what you can lose in a session, because it is prepaid - you load money onto the voucher first, then use that voucher to deposit. The main compromise is on the way back: you can't withdraw to a Paysafecard voucher, so you'll need a bank or other eligible method in your own name for cashouts. It's a good option if you like to leave your main bank card in your wallet and stick to a fixed pot per night.

  • Limits: Minimum deposit £10, with the maximum dictated by the value of your voucher or your Paysafecard account balance.
  • Deposit time: Immediate in most cases, so long as the voucher is valid and has enough balance.
  • Withdrawal route: Typically a bank transfer or another supported method in your own name, subject to KYC and internal policy.
  • How to deposit with Paysafecard:
    • Pick Paysafecard in the cashier when you choose your payment method.
    • Enter your voucher PIN or log into your Paysafecard account, depending on which option the interface gives you.
    • Confirm the payment and then check that your keramba.bet balance updates before you move on to the games.

If you mostly play on your phone, the cashier can pop up a bit differently to the desktop version, which can be a bit of a faff the first time you see it. The mobile apps and mobile play guide on the site walk through how the payment flow looks on smaller screens, which can help if you find pop-ups or banking redirects fiddly on mobile.

Withdrawal requirements and wagering rules that affect payouts

Even if your chosen method is working perfectly, withdrawals on keramba.bet can be delayed or knocked back if you haven't met the site's wagering rules. Broadly, there are two buckets to think about. One is bonus wagering attached to specific promotions. The other is a more general deposit wagering rule that sits under anti-money laundering style checks and is becoming increasingly common across UK-facing brands.

🧾 Requirement type 📌 What it means ⚠️ Why it matters
3x deposit wagering (AML-style) You're expected to wager three times your deposited amount before withdrawing Withdrawing before you reach this level can trigger delays, extra checks, or even a declined payout
Bonus wagering (promo terms) You must play through bonus money a specified number of times An active bonus with unmet wagering can block or cut down a withdrawal request

The 3x deposit wagering rule is usually framed as a way to discourage pure "deposit in, withdraw straight out" behaviour that might look like money movement rather than entertainment. In practice it can feel pretty harsh if you just wanted to cash out quickly after a small win, so it's worth knowing about it up front. Example: you deposit $100, then you must wager $300 before your withdrawal will normally be processed. For UK readers, treat the currency as equivalent just to see how the maths works. Example: deposit £100, then wager £300 in total stakes.

  • What usually counts toward 3x wagering:
    • Most online slots count at 100% unless they're flagged as excluded or restricted in the game list.
    • Table games and some low-risk strategies may count for less, or be excluded entirely, depending on house policy.
    • Very low-risk betting patterns, such as covering most of the roulette board every spin, can trigger extra reviews.
  • What can happen if you withdraw early:
    • Your withdrawal can be cancelled and pushed back into your playable balance.
    • Your account can be flagged for a manual look by the payments or risk team.
    • You may be asked for more evidence about your funds, including full Source of Wealth checks.

Bonus wagering sits separately from this and is often much higher. A condition like "50x bonus wagering" typically applies to bonus funds only, not your full balance, unless the small print says otherwise. If you're going to claim any offer from the bonuses & promotions page, it's sensible to read the terms & conditions that sit under it before you opt in, so you know exactly what could impact your ability to withdraw and don't end up surprised later.

Players who have been around a while, or who have a long history of verified deposits and withdrawals, can sometimes see smoother approvals simply because most of their checks have been done already. Even then, everyone is still subject to responsible gambling and AML checks - that's a standard part of the UK market rather than anything unique to keramba.bet, and it's one of the reasons queues build up at busy times.

KYC verification on keramba.bet: when it triggers and how to pass it

Verification (KYC - Know Your Customer) serves two roles: it protects your account from being misused and helps the operator stick to UK rules around who they can let play and how they handle funds. keramba.bet will usually try to verify you electronically when you register, using the same kind of databases as banks and credit reference agencies, but more detailed checks can kick in as your deposits and withdrawals build up over time.

  • Typical trigger points:
    • First withdrawal over £500: many players report that this is where the first full document request appears, especially if nothing has been uploaded before.
    • Around £2,000 cumulative deposits: enhanced checks often begin around this level and can limit play or withdrawals until documents are provided.
    • Larger withdrawals (often > £10,000): bigger cashouts almost always go to manual review, which can extend the process by several working days.
    • Random or risk-based checks: pattern-based checks can appear at any time if your activity looks unusual compared to your previous history.
📄 Document ✅ Commonly accepted ❌ Common rejection reason
Proof of ID Valid passport or photocard driving licence showing your full name and date of birth Expired ID, blurred images, or photos where one or more corners are cropped off
Proof of address Recent utility bill, council tax bill, or bank statement sent to your UK address Documents that are too old, sent to a previous address, or where the address doesn't match your account
Payment method proof Screenshot or photo showing your debit card (with some digits hidden) or PayPal account in your name Hiding key details, sending images that show someone else's name, or heavily edited screenshots
Source of Wealth (SoW) Payslips, P60s, tax documents, savings statements, or proof of asset sales in your name Files that don't clearly show where money comes from, or statements with missing pages

You'll normally upload documents through the Document Uploader area in "My Account", rather than emailing them in blindly. Where cases are more complex, support might move things over to email once they've opened a ticket. Standard KYC checks are often turned around within a couple of days, while Source of Wealth reviews can take longer, especially if the team has to come back with follow-up questions or you've sent in partial information the first time.

  • How to reduce rejection risk:
    • Use clear colour images with all four corners visible and text that can be easily read when zoomed in.
    • Where possible, upload full PDF bank statements rather than stitching together several small screenshots.
    • Make sure the spelling of your name matches across your keramba.bet account and all payment methods.
    • Send complete statement pages, including summary and transaction lists, not just a cropped header.
  • What happens during verification:
    • Withdrawals can sit on hold until your documents have been checked and marked as approved.
    • In some cases, gameplay can be restricted, especially if affordability or safer gambling checks are involved.
    • Support may need to escalate your case to a specialist team, which can add extra time but is standard practice.

Source of Wealth checks are now much more common across the UK gambling market as operators try to stay ahead of affordability rules and scrutiny from regulators. If you're curious about how your personal data and documents are handled during all of this, it's worth reading the site's privacy policy for a plain-English view of how files are stored and who can see them, rather than guessing.

Fees and processing times: realistic UK banking timelines

Instead of guessing, here's roughly how fees and timings usually shake out for UK players on keramba.bet. Deposits are nearly always instant. Withdrawals, as ever, are the slow bit - first the site's own approval window, then however long your bank or wallet takes to push the money through. The table focuses on what people tend to see in real life rather than best-case adverts.

💳 Payment Method ⬇️ Deposit Fee ⬆️ Withdrawal Fee ⏱️ Deposit Time 🕐 Withdrawal Time 🌐 Availability 📋 Notes
Visa / Mastercard (Debit) £0 £0 Instant Around 1-6 days UK Visa Fast Funds can speed some payouts up, but not on every card; weekends and bank holidays often slow things down
PayPal £0 £0 Instant Typically within 1-2 days UK Most players find the site signs off PayPal withdrawals within a day or so, and PayPal then moves the money on quickly
Trustly £0 £0 Instant / near-instant Usually 1-4 days UK Your bank's own processing and any gambling limits still apply; site approval at keramba.bet is also required
Paysafecard £0 N/A Instant N/A UK You can't withdraw to Paysafecard; expect to use a bank account or other approved method when you cash out
  • Advertised vs real timelines: Even for e-wallets, many UK players report waiting around a day or two for on-site approval before seeing any movement in their PayPal or bank account.
  • Real-world breakdown example: First, the withdrawal tends to hang in the system for a day or two while keramba.bet does its checks. After that, it's over to your bank or PayPal, which often means another day or two before you actually see the cash.
  • Weekend and holiday effects: Internal systems can still tick over on weekends, but human checks and some banking rails slow down. Around UK bank holidays, be prepared for longer waits than usual.

For a more general sense of how these timings compare with other brands, you can also look at the wider guidance on the site's faq page, because a lot of the delays you'll see are driven by shared compliance rules rather than quirks of this one operator.

Common payment issues on keramba.bet and how to fix them

Most payment hiccups look pretty similar: your bank blocks the card, a withdrawal gets stuck longer than feels reasonable, or you get dragged into a loop of extra document requests. The ideas below focus on quick, practical fixes first, then on how to stop the same problem happening again.

  • Problem: Deposit declined
    • Likely causes: Your bank has gambling payments switched off, 3-D Secure authentication failed, your billing address doesn't match what the bank expects, daily limits have already been hit, or your name doesn't line up with the card or wallet owner.
    • Fix steps:
      • Try the same method again only after checking your banking app for any security prompts or declined transaction alerts.
      • Look in your banking app settings for any gambling-specific controls and enable payments if they're blocked and you're comfortable doing so.
      • If your bank is known to be strict, consider using PayPal or Trustly so that the deposit looks like a standard payment to them.
      • Stay within any deposit limits you've set on keramba.bet so you're not fighting both site limits and bank limits at once.
    • Prevention: Stick to one or two main payment methods in your own name and avoid hammering the deposit button with lots of rapid retries when something fails.
  • Problem: Withdrawal showing as "Pending" for too long
    • Likely causes: The payment is waiting in the approval queue, your account is part-way through standard KYC checks, Source of Wealth has been triggered, or the amount you're withdrawing has pushed it into manual review.
    • Fix steps:
      • Open "My Account" and the cashier to see if there are any open document requests and upload what's needed straight away.
      • For a first withdrawal, consider requesting a modest amount rather than going straight in with four figures before verification.
      • Give the approval team up to a couple of days before assuming something has gone wrong; that's a common window.
      • For withdrawals over roughly £10,000, be prepared for a more thorough review that can take a full working week or longer.
    • When to contact support: If your withdrawal has been waiting for more than 48 hours with no document requests showing, or if the status hasn't budged after you uploaded everything requested.
  • Problem: Missing deposit
    • Likely causes: A delay in how your bank or Trustly passes the funds over, a session timeout while the cashier was loading, or a disconnection mid-transaction - something that's easy to hit on mobile data.
    • Fix steps:
      • Check your bank or PayPal app for a completed transaction reference covering the deposit amount.
      • Log out of keramba.bet and log back in, then look at your cashier history to see if the deposit is listed there.
      • Stick to a stable Wi-Fi connection if possible when you're making payments, especially if you're using in-app banking approvals.
    • Important: keramba.bet doesn't support crypto deposits for UK players, so everything runs through regular banking methods and e-wallets rather than anything blockchain-based.
  • Problem: Withdrawal failed or reversed
    • Likely causes: You still have an active bonus with wagering left to complete, you haven't met the 3x deposit wagering expectation, your documents have expired or been rejected, or you've tried to withdraw to a method that doesn't match your deposit trail.
    • Fix steps:
      • Check your bonus status in the promotions area and either finish the wagering or, if allowed under the rules, ask support to remove the bonus.
      • Look at your recent play to confirm you've wagered at least three times your last deposit, especially if you made only a few low-risk bets.
      • Make sure you're requesting the payout to a method that belongs to you and that you've previously used to deposit where possible.
    • Prevention: Upload the usual verification documents and get them approved before you ever hit a sizeable win; that way, the main paperwork is out of the way when you do request a withdrawal.

If you notice that your deposits are becoming more frequent or larger than you're comfortable with, it's a good idea to pause and look at the site's responsible gaming tools before changing payment methods or chasing losses. The responsible gambling section already lists common warning signs and the different ways you can cap or block your own play.

Payment security standards and player protections

Behind the scenes, payment security on keramba.bet is a mix of technical protections and policy-driven checks. The technical side keeps your card and wallet details secure; the policy side focuses on making sure the money going in and out of the site belongs to you and that the account is being used for genuine entertainment rather than anything suspicious.

  • 🔒 SSL encryption: keramba.bet uses SSL with a Sectigo RSA certificate, so your browser connects over at least TLS 1.2 when you're on the cashier. In short, you should see the usual padlock icon when the secure connection is in place, and it's worth backing off if you don't.
  • 🧾 PCI DSS expectations: Card data is handled through payment processors that are expected to follow PCI DSS standards. As a player, you should still avoid saving card details on shared devices or letting browsers auto-fill them on public computers.
  • 🛂 KYC and AML checks: Identity checks and transaction monitoring are there to spot things like third-party payments, unusual spikes in activity, and patterns that might flag money laundering risk.
  • ⏲️ Session management: Accounts will generally auto-log out after around 20 minutes of inactivity, which reduces the chance of someone else using your open session, especially on shared devices.
  • 🧠 Reality checks: Periodic on-screen reminders summarise how long you've been playing and how much you've staked, which can help you keep an eye on spend before topping up again.
🧩 Security area 🔍 What you should do
Account access Use a unique password, keep your login private, enable screen lock or biometrics on your devices, and avoid using public Wi-Fi for deposits where possible
Payment method ownership Only ever use cards, bank accounts, and wallets that are in your own name to avoid withdrawal blocks and AML red flags
Data handling Read the privacy policy before uploading ID or bank statements so you know how your documents will be stored and who can access them

If you have a serious dispute about a payment that you can't resolve directly with the operator, UK-licensed casinos will normally direct you to an independent dispute resolution body (ADR) such as IBAS, depending on the type of issue and whether it meets the ADR's criteria. keramba.bet follows UK licensing rules on this point, but you should always start with the internal complaints process first so there's a record of what's happened.

Responsible payment tools: limits, blocks, and safer spend controls

The most effective safer gambling tools tend to sit right at the point where money leaves your bank account. Once the cash has hit your casino balance, it's much harder to put the brakes on. keramba.bet gives you several options to limit or block deposits and to take a break if you're worried that play is getting away from you.

  • Deposit limits: You can put daily, weekly, or monthly caps on how much you're allowed to deposit, which is one of the simplest ways to keep control.
  • Limit decrease rules: If you lower a limit, the new, tighter limit kicks in immediately, which is particularly useful if you've had a bad session and want to stop yourself chasing losses.
  • Limit increase rules: Any increase to a deposit limit only takes effect after a built-in 24-hour cooling-off period, so you can't undo a strict limit in the heat of the moment.
  • Reality checks: Hourly reminders can be set to pop up and tell you how long you've been logged in and how much you've staked, which can help break long sessions into clearer chunks.
  • Time-out: Short-term breaks from 24 hours to 6 weeks stop you logging in, depositing, and playing for that chosen period.
  • Self-exclusion: Longer-term self-exclusions from 6 months to 5 years block access to your account and normally prevent new registrations in your name.
🧯 Tool 🎯 What it controls ⚠️ What to remember
Deposit limit How much fresh money you can move from your bank or wallet into keramba.bet Set these limits before you start playing, not as a last-ditch reaction after heavy losses
Time-out Temporarily stops access, deposits, and play for a fixed period Best used when you notice you're frustrated, chasing, or playing longer than planned
Self-exclusion + GamStop Blocks access and, when combined with national tools, can stop you playing on other UK-registered sites too GamStop is a free national service that can stop you registering and playing on participating UK-licensed gambling websites

It's important to know that self-exclusion is a big step and is designed to be hard to reverse. While a self-exclusion can shut down your ability to deposit and play quickly, withdrawals may still need to go through the usual checks before they're paid out. The responsible gaming area on keramba.bet explains the main signs of gambling harm - such as chasing losses, borrowing to gamble, or hiding play from friends and family - and gives clear instructions on how to use each of the tools described above.

Weekly Reload Bonuses For Regulars
25-50% Top-Ups And Free Spins On Selected Slots

If any of those warning signs feel uncomfortably familiar, the safest move is to stop depositing straight away, set strict limits or a break on your account, and consider getting independent support as well as using the in-site tools. Casino games should always stay in the "paid entertainment" bucket - the same sort of treat as a night out - with a very real chance you'll lose the lot. The minute you're hoping a win will cover bills or plug a gap, it's time to walk away.

FAQ

📌 Topic ℹ️ Quick answer
Fastest withdrawals PayPal is often the quickest option once approval checks are complete and your account is fully verified
Common delay reason Approval queues combined with KYC or Source of Wealth requests
Key trigger points First withdrawal above roughly £500 and around £2,000 in total deposits are common points where checks increase
  • Debit card, PayPal, Trustly, and Paysafecard deposits usually show in your keramba.bet balance straight away. If the money has left your bank or wallet but not arrived in your casino account, the most common culprits are a bank authorisation delay or a session timeout while the cashier was loading, especially on mobile connections.

  • A lot of UK-facing casinos, including keramba.bet, run a batch of checks before they send money to PayPal - things like ID, affordability and basic fraud filters. That's why you'll often stare at a "pending" status for a day or two before PayPal even sees the payment.

  • You can usually cancel a withdrawal only while it is still marked as "pending" in the cashier. Once keramba.bet has processed and released the payment to your bank or PayPal, it's no longer possible to reverse it from the casino side, and you'd need to manage any changes from your bank or wallet account instead.

  • The most common reasons are that your bank has a gambling block turned on, the 3-D Secure step failed, the billing address on your keramba.bet account doesn't match what your bank expects, or you've hit a daily or monthly limit. In many cases, using PayPal or Trustly instead of paying the casino directly with a card can get around strict bank rules, but you should still only deposit what you can comfortably afford to lose.

  • It means keramba.bet may expect you to wager three times the amount you've deposited before they'll process a withdrawal. For example, if you deposit £100, you'd be expected to place a total of £300 in bets. This is a general anti-money laundering style rule and sits separately from any bonus wagering that might apply to promotions you've accepted.

  • In most cases you'll be asked for a photo ID (such as a passport or driving licence), a recent proof of address (like a utility or council tax bill), and sometimes proof that you own the card, bank account, or PayPal wallet you're using. For higher levels of activity, keramba.bet can also ask for Source of Wealth documents, such as payslips or savings statements, to show where your gambling funds are coming from.

  • No. keramba.bet does not support crypto payments for UK players, so you're only dealing with the usual cards, bank transfers and e-wallets here. That keeps things simpler: there are no blockchain confirmation delays or separate network fees to think about on top.

  • Some automated checks and systems can still run over the weekend, but manual reviews and bank processing often slow down. That means a withdrawal requested late on a Friday might not move very much until the following Monday or Tuesday, especially around UK bank holidays, so it's sensible to build that into your expectations.

  • If you deposit and withdraw in pounds using UK-issued cards, bank accounts, or PayPal, you should avoid extra currency conversion on the casino side. However, if your bank or wallet is set up in a different currency, or you travel and use a non-UK card, their own exchange rate and any conversion fee will still apply to your transactions.

  • Sometimes, but UK anti-money laundering rules mean withdrawals are usually sent back to the same method you used to deposit. If you've used Paysafecard, which can't receive withdrawals, keramba.bet will typically ask you to verify a bank account or another eligible method in your name and send cashouts there instead.

  • Tax documents aren't normally required for everyday withdrawals. For higher levels of play or bigger cashouts, you may be asked for Source of Wealth evidence, and in some cases that can include official documents such as payslips or tax returns to back up where your gambling funds are coming from.

Payment contacts and escalation routes

If something goes wrong with a deposit or withdrawal on keramba.bet, your first stop should be the site's own support channels. Getting the right route from the start usually saves time, especially if the issue involves verification documents or anything compliance-related.

  • Live chat: Available every day from around 7am to 11pm UK time (the team works on CET, but those are the rough hours from a British point of view). Lately, chat has tended to answer within a couple of minutes in my experience, but it can feel slower in the evenings or after big promos.
  • Email / ticket escalation: Used when payment issues need specialist input, such as complex KYC or Source of Wealth questions. Replies often land within a day or two, but can take longer if additional documents are required or the queue is particularly busy.
  • Phone support: Not currently offered, so expect most contact to run through chat and email.
  • Self-service: The "My Account" area and the Document Uploader let you upload paperwork and check status updates without waiting for an agent to prompt you.

If you want to double-check licence details or understand more about how UK-licensed operators are supervised, you can look up keramba.bet's operating licence on the UK Gambling Commission's public register. For contact details, complaint routes, and the latest information on banking and account tools specific to this site, the best starting points are the contact us page and the safer gambling information under responsible gaming.

If you mainly bet on sport and only dip into the casino occasionally, it may also be worth reading the site's sports betting section, as some payment rules - particularly around bet settlement and withdrawal timing - overlap between the two sides of the site.

If you're wondering where all this comes from, I've added a short note on my own experience with UK gambling sites and payments on the about the author page - including a couple of times withdrawals really didn't go to plan.

Important: Everything in this guide is up to date as of January 2026 and leans on research and UK player reports. This is my own take on how payments on keramba.bet tend to work in practice, not an official banking page or a piece of casino marketing. I've cross-checked what I can against the site and UK rules, but always double-check the latest terms before you rely on it. Casino play is paid entertainment, full stop, with a real risk that you lose your stake, so treat this information as a snapshot and make sure any money you deposit is genuinely spare.